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28 lines
882 B
Markdown
28 lines
882 B
Markdown
# FAQ
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## Help! I've been hacked there are weird agents appearing in my Tactical RMM
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No, you haven't.
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1. Your agent installer was scanned by an antivirus.
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2. It didn't recognize the exe.
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3. You have the option enabled to submit unknown applications for analysis.
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4. They ran it against their virtualization testing cluster.
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5. You allow anyone to connect to your rmm server (you should look into techniques to hide your server from the internet).
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6. Here are some examples of what that looks like.
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# Can't login on server after first setup
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You're sure you're typing in everything right, giving it 2FA code and can't login
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[TOTP](https://en.wikipedia.org/wiki/Time-based_one-time_password) is time sensitive, check your time/NTP and make sure it's right (on server and TOTP app device)! :)
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