MeshCentral/docs/docs/faq.md

FAQ

Help! I've been hacked there are weird agents appearing in my Tactical RMM

No, you haven't.

1. Your agent installer was scanned by an antivirus.

2. It didn't recognize the exe.

3. You have the option enabled to submit unknown applications for analysis.

   

4. They ran it against their virtualization testing cluster.

5. You allow anyone to connect to your rmm server (you should look into techniques to hide your server from the internet).

6. Here are some examples of what that looks like.

Can't login on server after first setup

You're sure you're typing in everything right, giving it 2FA code and can't login

TOTP is time sensitive, check your time/NTP and make sure it's right (on server and TOTP app device)! :)