This commit is contained in:
silversword411 2022-08-04 18:19:51 -04:00
parent 254d25b4cc
commit fda71bf1e7
No known key found for this signature in database
GPG Key ID: 6F4BD176F56B50CA
3 changed files with 27 additions and 0 deletions

27
docs/docs/faq.md Normal file
View File

@ -0,0 +1,27 @@
# FAQ
## Help! I've been hacked there are weird agents appearing in my Tactical RMM
No, you haven't.
1. Your agent installer was scanned by an antivirus.
2. It didn't recognize the exe.
3. You have the option enabled to submit unknown applications for analysis.
![AV Option1](images/faq_av_option1.png)
4. They ran it against their virtualization testing cluster.
5. You allow anyone to connect to your rmm server (you should look into techniques to hide your server from the internet).
6. Here are some examples of what that looks like.
# Can't login on server after first setup
You're sure you're typing in everything right, giving it 2FA code and can't login
[TOTP](https://en.wikipedia.org/wiki/Time-based_one-time_password) is time sensitive, check your time/NTP and make sure it's right (on server and TOTP app device)! :)
![](images/2022-08-04-18-19-19.png)

Binary file not shown.

After

Width:  |  Height:  |  Size: 5.9 KiB

Binary file not shown.

After

Width:  |  Height:  |  Size: 8.6 KiB