mirror of
https://github.com/scottlamb/moonfire-nvr.git
synced 2024-12-27 23:55:56 -05:00
d99e18d17e
* send folks to the issue tracker with the same template as bug
reports. Gathering this extra info up front should help things
move more quickly.
* in the template, ask for camera info.
48 lines
1.4 KiB
Markdown
48 lines
1.4 KiB
Markdown
---
|
|
name: Bug report or support request
|
|
about: Create a report to help us improve
|
|
title: ''
|
|
labels:
|
|
assignees: ''
|
|
|
|
---
|
|
|
|
**Describe the bug**
|
|
A clear and concise description of the problem.
|
|
|
|
**To Reproduce**
|
|
Steps to reproduce the behavior:
|
|
1. Go to '...'
|
|
2. Click on '....'
|
|
3. Scroll down to '....'
|
|
4. See error
|
|
|
|
**Expected behavior**
|
|
A clear and concise description of what you expected to happen.
|
|
|
|
**Screenshots**
|
|
If applicable, add screenshots to help explain your problem.
|
|
|
|
**Server (please complete the following information):**
|
|
- If using Docker: `docker ps` + `docker images`
|
|
- If building from git: `git describe --dirty` + `moonfire-nvr --version`
|
|
- Attach a [log file](https://github.com/scottlamb/moonfire-nvr/blob/master/guide/troubleshooting.md#viewing-moonfire-nvrs-logs). Run with the `RUST_BACKTRACE=1` environment variable set if possible.
|
|
|
|
**Camera (please complete the following information):**
|
|
- Camera manufacturer and model: [e.g. Reolink RLC-410]
|
|
- Firmware version: [e.g. `V2.0.0.1215_16091800`]
|
|
|
|
**Desktop (please complete the following information):**
|
|
- OS: [e.g. iOS]
|
|
- Browser [e.g. chrome, safari]
|
|
- Version [e.g. 22]
|
|
|
|
**Smartphone (please complete the following information):**
|
|
- Device: [e.g. iPhone6]
|
|
- OS: [e.g. iOS8.1]
|
|
- Browser [e.g. stock browser, safari]
|
|
- Version [e.g. 22]
|
|
|
|
**Additional context**
|
|
Add any other context about the problem here.
|