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moonfire-nvr/.github/ISSUE_TEMPLATE/bug_report.md
Scott Lamb d99e18d17e adjust support instructions 
*   send folks to the issue tracker with the same template as bug
    reports. Gathering this extra info up front should help things
    move more quickly.
*   in the template, ask for camera info.
2021-04-27 11:08:54 -07:00

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Bug report or support request Create a report to help us improve

Describe the bug A clear and concise description of the problem.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Server (please complete the following information):

  • If using Docker: docker ps + docker images
  • If building from git: git describe --dirty + moonfire-nvr --version
  • Attach a log file. Run with the RUST_BACKTRACE=1 environment variable set if possible.

Camera (please complete the following information):

  • Camera manufacturer and model: [e.g. Reolink RLC-410]
  • Firmware version: [e.g. V2.0.0.1215_16091800]

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context Add any other context about the problem here.