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---
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name: Bug report or support request
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about: Create a report to help us improve
title: ''
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labels:
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assignees: ''
---
**Describe the bug**
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A clear and concise description of the problem.
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**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
**Expected behavior**
A clear and concise description of what you expected to happen.
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**Screenshots**
If applicable, add screenshots to help explain your problem.
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**Server (please complete the following information):**
- If using Docker: `docker ps` + `docker images`
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- If building from git: `git describe --dirty` + `moonfire-nvr --version`
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- Attach a [log file ](https://github.com/scottlamb/moonfire-nvr/blob/master/guide/troubleshooting.md#viewing-moonfire-nvrs-logs ). Run with the `RUST_BACKTRACE=1` environment variable set if possible.
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**Camera (please complete the following information):**
- Camera manufacturer and model: [e.g. Reolink RLC-410]
- Firmware version: [e.g. `V2.0.0.1215_16091800` ]
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**Desktop (please complete the following information):**
- OS: [e.g. iOS]
- Browser [e.g. chrome, safari]
- Version [e.g. 22]
**Smartphone (please complete the following information):**
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Browser [e.g. stock browser, safari]
- Version [e.g. 22]
**Additional context**
Add any other context about the problem here.