diff --git a/docs/docs/meshcentral/faq.md b/docs/docs/meshcentral/faq.md index a486b78b..815adab5 100644 --- a/docs/docs/meshcentral/faq.md +++ b/docs/docs/meshcentral/faq.md @@ -66,3 +66,18 @@ To be able to transfer files To be able to control keyboard and mouse ![](images/2023-11-29-12-58-36.png) + +## I'm using cloudflare and I'm getting a black screen but the mouse moves? + +If you are using cloudflare for your DNS hosting and your remote screen is black, DONT PANIC! + +Unfortunately, MeshCentral currently doesnt work with CloudFlares Proxy DNS Mode, so the remote agent devices have to connect directly to your MeshCentral Server instead of being proxied! + +The fix is to simply disable the 'Proxy Status' to OFF inside your DNS A Record. + +Simple follow the steps [here](https://developers.cloudflare.com/fundamentals/setup/manage-domains/pause-cloudflare/#disable-proxy-on-dns-records) + +Once done, open your firewall for the `port` and `agentPort` ports of where your meshcentral is hosted, then restart your MeshCentral Server + +The is currently a PINNED GitHub issue about this [here](https://github.com/Ylianst/MeshCentral/issues/5302) +